Last Updated: May 2026
Important Notice
For the safety of our handlers and to comply with UAE regulations, the following items are strictly prohibited from being transported or stored by Yallah Baggage.
This Prohibited & Restricted Items Policy ("Policy") forms part of the Terms of Service of Yallah Baggage ("Yallah Baggage", "we", "our", or "us") and applies to all customers using our baggage collection, transportation, storage, handling, concierge, and delivery services.
Our policy is designed to ensure the safety of our customers, employees, drivers, partners, storage facilities, transportation providers, and the public. Certain items are prohibited or restricted from being transported, stored, or handled through our services due to safety, legal, customs, aviation, and operational requirements.
By using our services, you acknowledge and agree that you are solely responsible for the contents of your baggage and that all items transported through Yallah Baggage comply with applicable laws, airline regulations, UAE regulations, customs requirements, and this Policy.
Customers are fully responsible for:
Yallah Baggage reserves the right, at its sole discretion, to:
Failure to comply with this Policy may result in refusal of service, cancellation without refund, reporting to authorities, confiscation of items, additional fees, or legal action.
The following items are strictly prohibited from being transported, stored, or handled by Yallah Baggage under any circumstances:
Including but not limited to:
The United Arab Emirates maintains a strict zero-tolerance anti-drug policy. Even trace amounts of illegal substances may result in criminal penalties.
Including but not limited to:
Including but not limited to:
Including but not limited to:
Including but not limited to:
Including but not limited to:
The following items may be accepted only under specific conditions, subject to declaration, airline rules, customs regulations, and operational approval. Yallah Baggage reserves the right to refuse any restricted item at any time.
Alcoholic beverages may be transported only where permitted by applicable law and airline regulations. Alcohol exceeding permitted volume limits or prohibited by destination country regulations may not be accepted. Customers are solely responsible for ensuring compliance with customs and import laws.
Lithium batteries, power banks, and battery-powered devices may pose fire risks and are subject to airline and transport restrictions. Restrictions may apply to power banks, spare batteries, e-scooters, hoverboards, smart luggage, and battery-powered devices. Damaged, defective, or recalled batteries are strictly prohibited. Yallah Baggage reserves the right to refuse transportation of any lithium battery device.
Including laptops, tablets, mobile phones, cameras, drones, and smart devices. Customers transport electronic devices entirely at their own risk. Yallah Baggage is not liable for:
Drone transportation may be restricted depending on airline policies, airport regulations, and destination country laws. Lithium batteries may need to be removed and carried separately where applicable.
E-cigarettes and vaping devices containing batteries may be subject to transportation restrictions. These items may not be accepted in checked baggage under airline policies. Customers are responsible for compliance with destination laws and airline regulations.
Customers carrying prescription medication are responsible for:
Certain medications legal in other countries may be prohibited or controlled in the UAE. For controlled medication entering the UAE, approval from the UAE Ministry of Health and Prevention (MOHAP) may be required. Yallah Baggage is not liable for confiscation, delays, penalties, or customs actions relating to medication.
Restrictions may apply to aerosols, pressurized containers, sprays, toiletries, fuel cartridges, and gas canisters. All such items remain subject to airline and transport regulations.
Customers are strongly advised not to place valuable items in baggage handled by Yallah Baggage. This includes but is not limited to:
Unless expressly agreed in writing, Yallah Baggage accepts no liability for loss, theft, damage, or disappearance of valuables.
Customers are solely responsible for complying with UAE customs laws, import/export regulations, airport security requirements, airline baggage regulations, and destination country laws. Certain items legal in one country may be prohibited in another. Yallah Baggage does not guarantee that any item will be permitted through customs, airport security, or airline screening processes.
Yallah Baggage reserves the right to refuse any baggage, request additional information, conduct inspections where legally permitted, remove prohibited items, and cooperate with law enforcement and regulatory authorities.
Where suspicious, illegal, or dangerous items are identified, Yallah Baggage may:
No compensation or refund will be provided in such circumstances.
Yallah Baggage works alongside airports, hotels, transportation providers, drivers, storage facilities, and third-party partners. Acceptance of baggage remains subject to airline policies, airport regulations, customs authorities, local laws, and third-party operational restrictions. Yallah Baggage is not responsible for airline refusals, delayed baggage clearance, security confiscations, customs seizures, missed flights, regulatory actions, or third-party handling decisions.
To the maximum extent permitted by law, Yallah Baggage shall not be liable for:
Customers agree to indemnify and hold harmless Yallah Baggage, its employees, contractors, partners, and affiliates against any claims, liabilities, damages, penalties, losses, or expenses arising from violations of this Policy.
Yallah Baggage reserves the right to modify or update this Policy at any time without prior notice. The latest version will always be available on our website. Continued use of our services constitutes acceptance of the updated Policy.
If you have questions regarding this Policy or whether an item may be transported, please contact us:
Yallah BaggageAt Yallah Baggage, we take your trust seriously. If you have any questions regarding our prohibited items, our legal team is here to help.
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